Support
Total Telco provides support to all of our customers. Getting in contact with us is pretty simple.
Contact Support
Contacting Support can be done using the following methods.
Telephone Us
Our Phone Number is 1300 484 511. We can be contacted Mon - Fri 9am to 6pm. We will typically return your general request within within the same business day or at latest, on the following business day.
Email Us
If you prefer emailing us, please use the handy contact form below.
Frequently Asked Questions
Here are some of our commonly asked questions.
What Are Your Hours?
Total Telco Group operates normal Australian Eastern Standard Time (9am to 6pm Mon to Fri). However, we offer extended support hours to those who have support contracts with us.
Where Are You Located?
Total Telco Group is based in Sydney NSW Australia. However, we operate all accross Australia. We only work with National Carriers and we engage installation partners nationally.
What States Do You Support?
Total Telco Group is based in Sydney NSW Australia. However, we operate all accross Australia. We only work with National Carriers and we engage installation partners nationally.
Why Total Telco Group?
Total Telco Group concentrates on great products, great support and products that are optimised for business all at reasonable pricing.
Can Total Telco Connect My Business?
Chances are we can offer you a cost effective connection to your business regardless of address. We have partnered with Australia’s largest Telco’s and offer a magnitude of connection types (eg Fibre, Copper, Microwave).
How Do I get Support?
You simply call us on 1300 484 511 or use the above contact form.