Hi all,
Tonight, at midnight AEST, we'll be updating voice switches sip6 and sip7.
The outage should only be around 5 minutes.
The reason for the outages is to upgrade the servers to the latest software revisions.
Regards,
Total Telco Group Pty Ltd
Update! - Upgrade has been completed 6/10/21 12:06pm
The outage has been resolved. I have updated a series of activities below. Latest update 9am Sydney time on Thu Please be aware of the following: Outage Start Time: 29/09/2021 11:10 AM(AEST) Outage End Time: Ongoing Affected Services: NBN Services Outage: Unplanned Service ... Read More »
Outage Start Time: 30/08/2021 09:50 AM(AEST) Outage End Time: Ongoing Affected Services: NBN Services Outage: Unplanned Service Impacting Impact: Major Status: Current(AEST) Last Updated: 30/08/2021 09:54 AM Description: ... Read More »
Hi All, I just spoke to my Netcomm suppliers. I have been told, due to yet another chip supply shortage, apparently these routers will be out of stock until 2nd Qtr 2022. I do have a few currently in stock, but I expect these to run out shortly. I will be looking at potentially getting stock from other suppliers, however, price ... Read More »
Vocus has announced there is an NBN outage in Chatswood NSW. Services affected are limited to NBN services. Impact level is Major Total Telco Group Time 12:05pm Impact reported Time 2:10pm Service still reported as Outage Time 5pm Service is still impacted Time 8pm Service is still impacted, some services are ... Read More »
Hi All, Vocus is reporting a state wide outage for NBN services on QLD. Impact : Critical Start Time :5/8/21 8:49am Fault is currently Ongoing. We will advise here of any updates. Total Telco Group Update 3:00pm 5/8/21 Services are still currently impacted. Vocus is investigating and working to restore services. I will update you ... Read More »
Hi All, I just wanted to let you all know that the ticketing server ( billing.totaltelco.com.au ) upgrade is complete and tickets are processing as per normal again. It does appear that the "email reply to tickets" mechanism is not working as reliably as it should since the upgrade. This is where you can reply to ticket emails and they update ... Read More »
Sip6 and Sip7 will be taken offline for 15- 30 mins at 3am tomorrow morning (5/5/21).
We will be performing software upgrades and node reconfigurations.
Servers should be back up by 3:15am to 3:30am on the 5/5/21
Regards,
Total Telco Group
Voice switch sip6 was restarted this morning at 11:40am Service was impacted for approx 5 mins Currently, there is a certificate warning on the web interface. We have asked the PABX maintainer to investigate. For now, you just need to select Advanced and click "Proceed to sip6.totaltelco.com.au (unsafe)" in your ... Read More »
Outage Start Time 25/03/2021 06:30 AM Outage End Time 25/03/2021 10:38 AM Affected Services NBN Services Impact Major Status Resolved Description Dear Valued Partner, Please be advised that the major incident impacting various POIs in NSW is now resolved. The ... Read More »