About

About2019-03-28T10:50:24+10:00

With over 20 years of Telecommunications experience, we must love what we do

With over 20 years of Telecommunications experience, we must love what we do

Why choose Total Telco Group?

Aussie Support

Best of breed
products

Simple billing

Honest
Pricing

Simple
Signup

Good Product
Range

Custom
Products

Flexible
Offerings

Innovative Telco Products

Innovative Telco products that change with the times and current market technologies.

  • Telco Consulting

  • IT Consulting

  • Custom BIlling

  • Custom Support

  • Custom Pricing

  • Custom Products
More Info

We’re on this journey with you

We allow customers to change products on the fly as needs change.

Change Products
Upgrade Services
Downgrade Services
Reduce Term

Frequently Asked Questions

I have been told copper will be shut down in my area. How will that effect me?2019-03-08T10:14:28+10:00

As NBN is slowly rolled our Nationally by NBNCo, areas will have their Copper Services shut down. Typically, a year or so after NBN has been rolled out to an area, copper services will be migrated to NBN. This will effect services such as analogue telephone lines and ADSL internet services. If you have either of these services, it might be worth calling us to discuss options.

Do you have ADSL modems available?2019-03-08T10:10:21+10:00

Yes, when ordering a service from us, we list optional modems with our plan choices. We can also provide devices once off by calling us.

How can I check if EFM is available at my address?2019-03-08T10:03:26+10:00

You can check by going to our Site Qualification Tool

When the results are returned, look for any of the EFM results. If they say yes, then you can get EFM at your address. If EFM is not available, you might see alternative connection methods.

How can I check if ADSL is available at my address?2019-03-08T10:02:21+10:00

You can check by going to our Site Qualification Tool

When the results are returned, look for any of the ADSL results. If they say yes, then you can get ADSL at your address. If ADSL is not available, you might see alternative connection methods.

How can I check if NBN is available at my address?2019-03-08T10:00:59+10:00

You can check by going to our Site Qualification Tool

When the results are returned, look for any of the NBN results. If they say yes, then you can get NBN at your address. If NBN is not available, you might see alternative connection methods.

Where do I get my NBN or Fibre service settings from?2019-02-28T04:13:11+10:00

When you subscribe, we email you with your service settings and your portal login details. If you have lost these details, either call us to email us and we would be happy to provide these details for you. For security reasons, we don’t post generic details here.

Do you offer dark fibre services?2019-02-28T04:16:04+10:00

Yes, we can provide both managed and unmanaged fibre services. We can provide dark fibre to support bandwidths upto 10Gbps.

Do you provide routers and hardware?2019-02-28T04:16:43+10:00

Yes, we currently provide routers, VoIP telephone handsets and switches. We are currently completing our online store, however, you can contact sales and they would be happy to help you with pricing.

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Get Started with Total Telco Group

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Get Support

    support@totaltelco.com.au
    Mon-Fri: 9:00 AM – 6:00 PM
  • 1300-484-511

Find Us

Address U13 / 175 Lower Gibbes St Roseville NSW Australia