Our story
The Inception of the business.
Our goal was to provide a simple IT and Telecoms consultancy in NSW.
NBN was already being rolled out in certain states and we knew it was going to be the future of Australian Broadband. We looked at various ways to sell NBN and settled on a reseller model.
The main products we offered were simply connectivity via DSL, NBN, and low-speed fibre. We also provided consulting services to small businesses around IT and Telco.
Added Software Consulting to the mix
In 2016, we added software consulting to our list of capabilities. To us, it seemed that many fantastic online services such as IFTTT and Zapier provided ways to automate and simplify business processes.
We started looking around and started to write our own Zapier and IFTTT connectors. This led to a new market in the streamline of business processes and general business consultancy.
Wholesale Telco was calling
Although we already had relationships established within several key Telecom Companies in Australia, our ability to purchase Telecomms to onsell to our customers was limited via our reseller models. We started looking into options around buying Telecommunications directly as wholesale.
Wholesale Telco Continued
We had done a lot of research in buying Telecommunications carriage and services directly from the tier 1 carriers. The negotiation was hard and the requirements were considerable.
At the end of 2018, we had a small range of wholesale products we could offer directly to our customers, so we started up a wholesale Service Provider Model whereby we would provide Telco services to our Wholesale Customers. This required the setup of systems, pricing, and a national network of resellers.
Wholesale Telco Billing/Management Portal
In 2020, after much research and consideration, we decided to build our own in-house Telecoms billing and management portal.
This is still ongoing, but once finished, will enable our customers to bill their customers directly, it will offer self-serve to our SP’s and end-users and it will enable our customers to support their customer base directly.
Our Suppliers
What clients say about us
I can say without a doubt that the mix of quality products/services and incredible support given by Steve Morton and the team at Total Telco Group is second to none.
…you have ALWAYS shown us nothing but a prompt, professional and enthusiastic service and professionalism that is extremely rare to find.
Steve is great at recommending the best solutions for your business. He is super helpful, informative, and reliable. I recommend Total Telco to any business.
The team at Total Telco Group, really know their stuff and are incredibly competitively priced. I would definately recommend them to any business.
I can say without a doubt that the mix of quality products/services and incredible support given by Steve Morton and the team at Total Telco Group is second to none.
…you have ALWAYS shown us nothing but a prompt, professional and enthusiastic service and professionalism that is extremely rare to find.
Steve is great at recommending the best solutions for your business. He is super helpful, informative, and reliable. I recommend Total Telco to any business.
The team at Total Telco Group, really know their stuff and are incredibly competitively priced. I would definately recommend them to any business.